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Since 2014, these problems were eliminated when Netflix moved to using HTML5 to stream movies in full 1080 HD. Silverlight causes a multitude of problems streaming on Macs and as you’ll see, half of this troubleshooting article covers ways of fixing them.

If you’re using a Mac made in 2011 and still using Silverlight to stream Netflix, you should definitely switch to HTML5 to solve any playback problems. The iOS app also allows you to download Netflix shows and movies on your iPad for offline viewing. Although there’s no Netflix app for Macs, there is an official Netflix app for iPads. If you haven’t got one, an Apple TV is a modest investment which allows you to watch Netflix and a whole host of other channels on your TV.
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Firefox, Chrome and Opera still support the Silverlight plugin so you’ll be able to watch Netflix although the maximum resolution will be 720p on older Macs. You can also use the lesser known Opera browser. The easiest solution is to use another browser to watch Netflix preferably Mozilla Firefox or Google Chrome.If however your Mac is from 2010 or earlier, you’ve got these options: If it says your Mac is at least from early 2011 and you’re running OS X 10.10 Yosemite or later, you should be able to stream Netflix in HTML5. If you’re not sure whether your Mac is new enough to handle HTML5 streaming, you can check by going to the Apple logo in the top left corner of your screen and selecting About This Mac.
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Usually Netflix will keep prompting you to install Silverlight but Safari can’t install it anymore. Unfortunately for security reasons, Apple decided to stop supporting Silverlight in Safari 12 which means if you’ve got an older Mac, you can no longer watch Netflix in Safari. You need a Mac from 2012 onwards to be guaranteed of being able to stream Netflix in HTML5. However, Macs made before 2011 (except a select few) can’t use HTML5 for streaming but could still keep using Silverlight to watch Netflix in 1080p. In 2014 Netflix started switching from using Microsoft’s Silverlight plugin to HTML5 to stream video. Those with older Macs suddenly found that Safari 12 no longer supported the Silverlight plugin that pre-2011 Macs needed to play Netflix. If you’re on a Mac that was made before 2011, then you probably got a nasty shock when you updated to Safari 12.
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There are various ways to run Windows on a Mac and we recommend our guide on how to install Windows on a Mac to choose the right method for you. This enables you to use the Netflix Windows app to watch Netflix shows within Windows on macOS. One solution to Netflix playback problems on Mac is to run Windows on your Mac using software such as Parallels.
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Then just sign-in again to Netflix to start watching a movie or TV show.

Simply go to /clearcookies and Netflix will automatically clear your cookie cache and sign you out of Netflix. If your cookies are outdated or corrupted then Netflix won’t play on your Mac. Uninstall Silverlight On Mac Automatically Fix Silverlight Netflix Issues On Older Macs Netflix Display Errors In Safari Using HTML5 Here then are the most common ways to fix Netflix streaming problems on a Mac.

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